Privacy policy

Short version: We manage your data in a way which complies with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant legislation.

Long Version: In this document, ‘we’ refers to Jump ’in Jacks and its employees . ‘You’ refers to visitors to our website and our customers.

Who is responsible for your data?
Our data protection officer and company owner is Christopher Winters. The data protection officer is responsible for making sure that your data is stored and processed safely. You can contact them via email at info@jumpinjacks.net

Why do we process and store your data?
We need to store and process your data if you make an enquiry or place an order with us, to allow us to provide our services as an Event Equipment Hire company. This includes your name and contact details. We also need to store your details for tax and insurance purposes.
We only store or process information that is given by the client in order to conduct our business as an event hire company.

How long will we keep your data?
We may need to keep your personal details up to 7 years after you were a customer of ours, for tax and insurance purposes. After this date your data will be anonymised.

Who has access to your data?
Our data protection officer is responsible for managing access to the personal data we store. At Jump’ in Jacks only the data protection officer will access your data.
Some of the services we use will also store a copy of your data. For example our email provider, and any providers they use to provide their services. If you send your details over a social media platform, that platform may keep a copy of your messages.
We do not sell or give your data to any third parties for their marketing purposes.

Who else might your data be shared with?
We reserve the right to share your personal data with other third parties if required for legal reasons. For example, in the case of an insurance claim, a tax audit, or to prevent fraud.

How can you see what data we store about you?
You have the right to request details on any data we store about you. We can send a copy of your data to the email address you entered when using our services.

Your right to deletion
If you were previously a customer of ours, we might need to hold onto some of your data for tax or insurance reasons. Otherwise we will happily comply with your request as best we can.

Marketing messages?
At this time we do not conduct any marketing campaigns via email or telephone. If we do ever run a marketing campaign by email or phone, you will only be contacted if you opt in to receive notifications from us. Otherwise we will only ever contact you in response to your enquiry and about the event you have booked or are looking to book.

How does our website use cookies?
To make this website simpler, small data files are placed on your computer - these are known as cookies. Our website’s cookies are temporary and cannot be used to identify individual visitors.
They improve things by:
Remembering settings, so you do not have to keep re-entering them whenever you visit a new page.
Measuring how you use the website so we can make sure it meets your needs.

Our cookies are not used to identify you personally. They are just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish. To learn more about cookies and how to manage them, visit Aboutcookies.org.
Third parties might also set cookies on your browser.

We use Google Analytics to monitor the performance of our website, for example. Third parties have their own cookie policies.

How do you make a complaint about our use of your data?
In the unlikely event you have a complaint about how we use your data and our data protection officer cannot resolve the problem you may contact The Information Commissioners’ Office (ICO). This is the authority for data protection in the UK.